How to Manage Your Subscription in Expensify Classic

How to Manage Your Subscription in Expensify Classic

Your Expensify subscription controls how your account is billed and how many employees are covered. From the Subscription page in Expensify Classic, you can review your subscription details, explore workspace plans, and manage your payment method.


Where to find your Expensify subscription in Expensify Classic

You can view and manage your subscription from the Subscription page on the web.

Web:
Settings > Workspaces > Subscription


How to view your Expensify subscription details in Expensify Classic

On the Subscription page, you can review your current subscription and see which plan your workspace is on.

Under Subscription, you can:

  • View your current subscription size
  • Increase your subscription size
  • Enable Auto Renew
  • Enable Auto-Increase subscription size
  • Enable Corporate Karma

These settings control how your subscription renews and scales as your company grows.


How to explore workspace plans in Expensify Classic

If you’re considering a plan change, you can confirm your current plan type and review available features from within your workspace.

To explore workspace plans:

  1. Go to Settings > Workspaces > [Workspace Name] > Overview.
  2. Scroll to the Plan Type section.

You’ll see a breakdown of each plan and the features included.

Note: It’s not possible to switch plans during an active Annual Subscription term.


How to manage your Expensify subscription payment method in Expensify Classic

Your subscription payment method determines how your Expensify subscription is billed.

From Settings > Account > Subscription > Payments, you can:

  • View your current payment card
  • Add a new payment card
  • Change or replace an existing payment card

To update your payment method:

  1. Go to Settings > Account > Subscription.
  2. Find the Payment section.
  3. Click Change payment card.

Changes apply to future subscription charges.


How to view your Expensify subscription payment history in Expensify Classic

To review past subscription charges:

  1. Go to Settings > Account > Subscription.
  2. Find the Payment History section.

You’ll see a list of historical Expensify subscription charges for your account.


FAQ

Who can manage an Expensify subscription in Expensify Classic?

Only the Billing Owner can view or update subscription and payment details in Expensify Classic.

Does changing my subscription affect existing workspaces in Expensify Classic?

Changing your subscription updates feature availability based on the selected plan. Existing workspaces and data remain intact.

What happens if my Expensify Classic subscription payment method is outdated?

If your payment method is outdated, your subscription may become past due and risk service interruption. Updating your payment method resolves this.

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